Legal notices

This website is owned and provided by:

KRKA, tovarna zdravil, d.d., Novo mesto

Šmarješka cesta 6

8501 Novo mesto



Present website pages are designed to provide general information about Krka, its products and services.

Terms of Use

If you open or browse through any page of Krka’s website, you accept all the limitations and terms of use stated below. Please do not use this website if you do not agree to all terms of use. We advise you to visit our website occasionally and read Terms of Use and Privacy Policy in force as they are legally binding.

Krka manages, supervises and updates Krka’s website in Novo mesto, Slovenia. Present web pages are intended for international use. Krka does not warrant that the data published on the web pages are valid worldwide, that all the products and services are available in every country or in every form, packaging and under equal terms. When accessing and browsing present web pages, the users must comply with the legal provisions in force in their country.

The information and data available on Krka’s web pages are only for informational purposes and do not provide the grounds for legally binding relationships or establishment of any such relationships, unless explicitly indicated otherwise (e.g. release of official offers, promotional materials, etc.).

The information about Krka, its products, services and securities presented on Krka’s web pages shall not be understood as an offer of products, services, or securities. The information about the products and/or active substances presented on Krka’s web pages is general information about Krka’s overall product range only. Please note that this information may not be considered as an offer, unless explicitly indicated otherwise.

The indication of the product and/or active substance on Krka’s web pages shall not mean that Krka has actually placed the indicated product and/or active substance on the market, or offered it in the country of interest to the web page visitor, or in the country where the website visitor entered the page. Please check with Krka, its subsidiaries, or representative offices abroad if Krka actually markets and offers for sale in your country the product or active substance you are interested in.

Disclaimer of liability

In order to ensure accurate information and up-to-date data on its pages, Krka has designed its web pages with due diligence, and intends to continue to do so. Krka, however, does not assume any responsibility for the accuracy or completeness of the information. Krka also reserves the right to alter at any time and in any way the contents of present web pages regardless of the reason and without prior notification. Page users use the released data exclusively at their own risk. Krka and any other legal or natural person that has cooperated in the design and production of present web pages expressly waives any responsibility and liability for any damages whatsoever that may arise or be related to the access, use, or inability to use the information from present web pages and/or for any errors or deficiencies in their contents.

The information provided on Krka's website does not in any way aim to give professional medical advice or instructions for the treatment of any disease with Krka's products. Please consult a doctor or pharmacist before using any Krka’s product.

It may happen that any user of Krka’s web pages will respond by posting various pieces information. Krka waives all responsibility in this regard. Please note that such information is not confidential and does not fall under copyright protection. Krka reserves the right to use any such information freely, disseminate and disclose it to any other party without limitations, and to use it without quoting the source. Krka reserves the right to use also (but not only) the ideas, concepts, knowledge, experience and techniques, which are the subject matter of any such information or the information may comprise. Krka may use such information at its own discretion for any selected purpose.

Links to other websites

Present website pages also contain information from third persons and links to the websites of third persons. Should we deem this suitable, we may mark them appropriately. Krka is not familiar with website page contents of third parties, and shall therefore not undertake any responsibility for their information.

Intellectual property rights

All the information and images presented on Krka’s web pages are, within the legally permitted framework, subject to protection of copyright and other intellectual property rights. The documents published on present website pages may only be reproduced for non-commercial and personal purposes, and all the above-mentioned notices concerning the protection of copyright or other intellectual property rights must be respected. The information contained on present website pages must not be copied, displayed, downloaded, modified, reproduced or in any other way distributed for commercial purposes without the express written consent of Krka. The brand names and trademarks which appear on these pages are the registered trademarks of Krka, or Krka has the right to use.

Privacy Policy

Krka protects with special care the security and privacy of information obtained from its web page users and their personal data in compliance with the applicable legal provisions of the Republic of Slovenia. Please read more below about collecting, saving, using and disseminating information.

You may use our website without entering your personal data. You are only asked to submit your personal data if you order any our product or service.

We collect personal data only when you send them to us by registration, completion of forms or e-mails, as part of an order of products or services, inquiries or requests about materials being ordered and similar situations when you decide to send your personal data to us.

In addition to the data that you send to us, we also collect information from cookies. The information may include the web pages linked to our website, the web pages that you visit from our website, your IP address and the length of your visit to our web page. We could use the information to identify you, but this is not what we do.

The data and information you send to us, or which we collect through cookies, may be processed for the following purposes: statistical purposes and for identifying demographics and interests of website users, but only so that you cannot be identified; diagnosing problems with our server and administering our website; providing you with products or services you have requested, or for other purposes you have requested or agreed to, unless required otherwise by law.

Whenever your personal data are conveyed to external partners in order to supply ordered products or services to you, or for other purposes which we carry out in co-operation with our contractual partners and you have approved, we guarantee that our contractual partners comply with the regulations about the personal data protection.

Your personal data will remain in Krka. They are in stored on the servers we manage. Neither we nor our business partners shall in any form convey your data to any third parties, unless we obtain your consent to do so, or if so required by legal authorities.

We file your personal data on computers and/ or automatically process them in Republic of Slovenia. We do not export your personal data to third countries for processing.

Certain sections of our website contain information accessible according to the Medicinal Products Act only to physicians and pharmacists. This is why we collect visitors’ contact information and some personal data about the physicians and pharmacists, who are looking for access to professional information on medicines. Their personal data are used to ensure that Krka enables website access in accordance with the legislation governing medicinal products. Visitors are exclusively responsible for providing true data. Visitor’s contact information is used to contact the visitor as and when necessary. We do not use personal data and contact information for any other purpose, nor do we release them to third parties.


A cookie is a small file that stores on your computer when you first visit a website. When you visit that website again, the data are retrieved from the cookie, and the website recognizes the cookie. The purpose of this technology and obtained information is to improve the websites and your user experience.

Krka uses session cookies and persistent cookies - thay remain stored on your device for a certain period of time after you leave our website. With session cookies we count the number of visitors of the website, with persistent cookies we 1) store your contact data, so you do not have to fill out the registration form on each subsequent visit to our website, 2) save your acceptance of the terms of use (CZ LND), 3) remember the reservation data, so you do not have to fill out the registration form on each subsequent visit (Terme Krka). We also use persistent cookies, which originate from other websites, namely cookies from Youtube, which enable you to view certain video content, advertising cookies and Google Analytics cookies, that we use to find out how you move on our websites, which content is the most interesting to you and how long you stay on a particular content.

We process data collected through cookies only for statistical purposes and for indentifying demographics and interests of website users, but only in aggregated form, so that you cannot be identified, for diagnosing problems with our server and administering our website and to inform you about our products and services.

Most web browsers allow all cookies. You can delete or refuse cookies any time. If you wish to delete or refuse cookies on your device, you can change your web browser settings. You are welcome to find out more on how to control, delete or refuse cookies on your web browser also on this website: In case you want to opt-out from Google Analytics services, please follow this website:



Krka uses technical and organizational security precautions to protect data from manipulation, loss, destruction or access by unauthorized persons. To ensure the security and confidentiality of personal data that we collect on-line, we use data networks that are among other things protected also by industry standard firewall and password. In the course of handling personal data, we take measures reasonably designed to protect that information from loss, misuse, unauthorized access, disclosure, alteration or destruction. While we cannot guarantee against any loss, misuse, unauthorized access, disclosure, alteration or destruction of data, we endeavour to prevent such unfortunate occurrences.



If you have any problems, questions or if you wish to access, rectify, block or erase your personal data, please contact us on

The constant development of the internet requires occasional adjustments to our privacy statement. We retain the right to make changes when necessary.


Last updated in January 2017

© 2017 Krka, tovarna zdravil, d.d., Novo mesto